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Delivery & Unloading

Aden Brook offers you three options for delivery.

1. Full Service Delivery: We highly recommend our full service delivery to customers located within these areas (click to view on map). Within these areas we have professional hay stacking crews and our own company trucks/drivers who are experts in accessing your farm and stacking your hay neatly in your hay loft or storage area. When you are a full service delivery customer you never need to worry about things like how we will get in your driveway, how your help will manage unloading or when the hay truck will show up. We take care of it all leaving you free to do what you do best. We also have “drop trailer” (53’ and 28”) options in some parts of the full service area. Drop trailers are handled on a case-by-case basis and are normally only for high volume or storage issue accounts that will be giving us ongoing business. 

2. Small Delivery Option:  Within these areas we can provide smaller sized deliveries (4 to 15 ton) as an option to customers that do not have storage or who cannot take a large trailer load. Our small delivery trucks are a 16’ flatbed and 24 or 27’ straight trucks. These trucks can access very tight farms. With small deliveries we always provide our full service unloading and stacking.  

3. Our Company Trucks Region:  This area is covered by our own fleet trucks and drivers. Although we do not have unloading and stacking services available in most of this large area, our trucks do come equipped with hay elevators (on request) and knowledgeable drivers who will assist your crew with the unloading process.      

4. Freight Truck Direct Delivery: We only recommend this type of delivery to customers who have an easily accessible delivery area and have experience with accepting and unloading a large delivery from freight companies. In many areas outside of the other zones listed above this is the only option we have for delivery. With a freight truck delivery the driver will not assist with unloading. You will be fully responsible for unloading the truck and if it takes more than 2 hours to unload trucking companies may start charging an hourly detention fee. You are also responsible if the driver cannot access your driveway. In this situation you may have to unload out on the road and shuttle all the hay in on a smaller truck. This can be very costly and labor intensive. If you are in our full service area we definitely recommend you leave this part up to us.